Job Description

The JustJobs Network (JJN) seeks applications from qualified candidates for the position of Chief Operating Officer, based in New Delhi.

JJN is an applied research organisation working on one of the most pressing challenges of our time: how to promote more and better work in a rapidly changing 21st-century economy. We produce actionable research on good job creation, workforce development, and labour market governance. As forces like climate change, the energy transition, technological advancement and trade shocks disrupt labour markets, JJN goes beyond large-scale macroeconomic analysis, bringing grounded research on how these dynamics unfold across different ecologies, geographies, and economic contexts.

We work with multilateral institutions, national, state and local governments, and civil society and grassroots organisations to ground policy and practice in evidence. We convene a global network of policymakers, academics, business and grassroots leaders to amplify the impact of our research, forging a dynamic channel for policy dialogue on employment at local, national, regional, and international levels.

Unlike more traditional research organisations, JJN brings data to life through stories, lived experiences, and on-the-ground realities driving a systemic shift toward stronger, more inclusive labour markets and economies.

Role Overview

The Chief Operating Officer (COO) is a core member of JJN’s leadership team, responsible for building and running the organisational backbone that supports JJN’s mission, research and impact. The COO will lead on human resources, administration, compliance, internal systems, and operational aspects of finance and fundraising, working closely with the Executive Director and leadership team to ensure the organisation is efficient, compliant, well-governed, and a good place to work. This is a hands-on leadership role for someone who enjoys building systems and processes from the ground up in a fast-growing, purpose-driven organisation.

Key Responsibilties

• Manage the organisation’s core compliance and administration. This entails looking at organisational finance, budgeting, and financial processes, including project-based grant management and reporting. Oversee employment and consultant contracts, statutory registrations and labour law compliance, payroll, and recordkeeping to keep the organisation audit-ready and well-governed.
• Review and strengthen the organisation’s policies to consistently improve and drive toward a purpose-driven culture that reflects JJN’s values across the team.
• Develop strategies to attract and retain strong talent helping craft a strong performance and development strategy for the organisation and its employees.
• Institute internal systems that help the organisation function smoothly assessing everything from the technology architecture, security, and document management to financial processes and recordkeeping to preserve organisational memory.
• Support the leadership team in fundraising and the engagement strategy for the board and advisory group.
• Demonstrate strong leadership, multitasking, and problem-solving abilities in a fast-paced environment. Partner with the Executive Director and the leadership team to align operations with JJN’s broader objectives, and support strategic guidance on organisational growth and governance.

Skills Required

• 15+ years of professional experience in operations, human resources, organisational management, or a related field, ideally including experience in a non-profit, research, or mission-driven organisation
• Strong leadership capacity including the ability to manage a team, direct and oversee organisational systems, innovate and problem-solve
• Demonstrated knowledge of statutory compliance, HR best practices and experience setting up or improving organisational systems and processes
• Sound understanding of organisational finance, budgeting, and financial processes and experience with project based grant management and reporting
• Proven ability to multitask, prioritize, and organize in a fast-paced environment, both independently and as part of a team
• Good written and verbal communication skills
• Experience designing and implementing internal systems, including technology, recordkeeping, and administrative processes
• Comfort engaging with donors, board members, and external stakeholders on operational and organisational matters

Interested candidates can email their resume and cover letter to hr@justjobsnetwork.org

Applications will be reviewed on a rolling basis.